Privacy Policy
Last updated: July 8, 2026
1. What we collect
Creators: your email (via Supabase auth), profile info you add (name, bio, photo, links), and payout details (encrypted). Senders: your email and the name you enter at checkout, your voice recording, and a device signal used to prevent abuse. We don't store card numbers — payments are handled by Dodo Payments.
2. How we use it
To run the service: deliver your voice notes and replies, process payments and payouts, show creators their inbox and analytics, prevent fraud/abuse, and send transactional emails (receipts, reply links). We don't sell your data.
3. Payments
Payments are processed by Dodo Payments, our merchant of record. They receive the sender's email, name and payment details to charge the card and handle tax/compliance. We only store a payment reference and the amount — never card data. Creator payout details (PayPal) are encrypted at rest.
4. Audio & storage
Voice recordings and images are stored on DigitalOcean Spaces. Audio is private by default and served through short-lived signed links; a creator can choose to feature specific notes publicly. QR/profile images are public.
5. Transcription & moderation
To power the inbox preview and keep the platform safe, audio may be transcribed and screened for prohibited content using OpenAI (Whisper + moderation). Transcripts are visible only to the creator.
6. Sharing
We share data only with the providers that make Voizy work: Supabase (auth/database), Dodo Payments (payments), DigitalOcean (storage), OpenAI (transcription/moderation) and Resend (email). Each processes data only to provide their service.
7. Retention
We keep messages and account data while your account is active. Unpaid/abandoned checkouts are purged automatically. Payment receipts are retained as required for accounting and dispute windows. You can request deletion of your account and data at any time.
8. Your rights & contact
You can access, correct or delete your data, and export it. Anonymous senders are never shown to creators — only "Anonymous" appears. For any privacy request, email [email protected].